Brador Fabrics case study: Shopify, custom CRM and Sage 50 automation

Brador Fabrics has supplied fabric from Montréal since 1977. Every order passed through one person, Areil, who re-typed it into a quote, a payment spreadsheet, Sage 50 and an invoice email.

What was built

Jashan Harish rebuilt the website and built a custom CRM that connects Shopify, email and Sage 50:

Results

Less re-typing. Fewer manual handoffs. Orders enter automatically, quotes can be sent in one click, payments are logged against orders, and invoices go out with tracking.

Questions

How does a CRM connect Shopify to Sage 50?

In Brador's system, the CRM pulls each Shopify order in automatically, drafts the quote, tracks the order's stage, reads the payment email and logs the payment, then posts it to Sage 50, so nobody re-types the order.

What did Brador Fabrics automate?

Order intake from Shopify, quoting, order-status tracking, payment logging, posting payments to Sage 50, and sending the invoice with tracking to the customer.

What changed for Brador Fabrics?

Brador's custom CRM connects Shopify, email and Sage 50 in one order workflow. Orders enter automatically, quotes can be sent in one click, payments are logged against orders, and invoices go out with tracking.

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jashan.me
01 · Intro

A story about one order

Most businesses run onpeople copying thingsbetween tabs.

I'm Jashan.I make the tabs disappear.

Scroll to begin
Outlook · Inbox
New order #1042 · Northfield Interiors
Cotton twill · 30 m
Outlook · New message
QUOTE #1042
To: Northfield Interiors
Attached: quote_1042_v2.pdf
payment_tracker.xlsx
#ClientStatus
1041Hale & CoPaid
1042Northfeildwaiting??
1043Moor St.chase
Outlook · Inbox
RE: Quote 1042, payment sent
Paid this morning. Can you send the invoice and tracking?
Sage 50 · Customer receipt
RefCustomerAmount
1042NORTH01?
Outlook · New message
Invoice + tracking, order #1042
Tracking: [paste here]
#1042
paid?? check
inbox, then Sage

02 · Areil's week, before

0×
Order #1042, written out by hand

Five copies. Five chances to get it wrong.

03 · Case file

Brador Fabrics

Est. 1977 in Montréal. Fabric built for the North. Every order passed through Areil's hands.

Step one: a new website. Step two: a custom CRM that connects Shopify, email and Sage 50.

bradorfabrics.com
The new bradorfabrics.com homepage: Fabric built for the North. Trusted for generations.

bradorfabrics.com, rebuilt

04 · Follow one order

Watch order #1042
run itself.

Shopify order · cotton twill, 30 m · Friday 09:12

#1042
#1042

05 · Behind it

One system in the middle.
Everything else plugged in.

Brador CRMevery order, every stage
Oneconnected workflow

06 · The result

Less re-typing.
Fewer manual handoffs.

1 clickto send a quote
0spreadsheets tracking payments
ConnectedShopify, email and Sage 50

07 · How I work

Four steps, start to hand-off.

  1. 1

    Map

    I sit with your team and chart every step an order takes, workarounds included.

  2. 2

    Build

    A custom CRM, ERP and site shaped around how you already work.

  3. 3

    Automate

    Every repeated task gets a trigger, a rule or an AI agent.

  4. 4

    Hand off

    Training, docs and support, so the system stays yours.

08 · What I build

Websites
that take orders, not just visits
Custom CRM
every customer and order on one screen
Custom ERP
stock, production and invoicing that keep themselves current
Integrations
Shopify, email and Sage 50, talking to each other
Automation
the copy-paste work, gone
AI agents
for inboxes, quotes and follow-ups
Built by
Jashan

09 · Your turn

Your process is next.

Tell me how an order moves through your business. I'll show you which parts can run on their own.

Book a 30-minute call

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